How to Download, Install, and Use Q-SYS UCI Viewer
If you are looking for a simple and convenient way to control and monitor your Q-SYS systems from your Windows PC, you might want to check out the Q-SYS UCI Viewer. This is a stand-alone application that allows you to discover and run Q-SYS User Control Interfaces (UCIs) over a local area network. In this article, I will explain what Q-SYS UCI Viewer is, what are its features and benefits, how to download, install, and use it, and how to troubleshoot some common issues. By the end of this article, you will have a clear understanding of how to make the most of Q-SYS UCI Viewer for your audiovisual needs.
What is Q-SYS UCI Viewer and what are its features and benefits?
Q-SYS UCI Viewer is a software application that enables you to control and monitor any aspect of your Q-SYS system that has been assigned to a User Control Interface (UCI) by the system designer. A UCI is a graphical interface that can include buttons, faders, meters, cameras, lighting controls, projector controls, snapshots, and more. You can design UCIs using the Q-SYS Designer software, which is the same software used to create and configure your Q-SYS system.
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Q-SYS UCI Viewer has several features and benefits that make it a useful tool for managing your Q-SYS system. Some of them are:
It is easy to use: You don't need any programming skills or special hardware to use Q-SYS UCI Viewer. You just need a Windows PC connected to the same network as your Q-SYS Core processor, which is the brain of your system. You can then browse and select any available UCIs from the network or from emulation mode, and interact with them using your mouse or touchscreen.
It is flexible: You can run multiple UCIs simultaneously on different windows or tabs, switch between them easily, resize them as needed, and bookmark them for quick access. You can also create favorites and view your history of UCIs.
It is compatible: You can use Q-SYS UCI Viewer with any device type or viewer that supports UCIs, such as Q-SYS touchscreen controllers, iOS devices, or web browsers. You can also use it with any version of Q-SYS Designer software, as long as you download and install the same version of Q-SYS UCI Viewer.
It is secure: You can control access to individual UCIs with PIN codes, passwords, or user permissions. You can also use VPN or port forwarding to access UCIs from a remote location securely.
It is free: You don't need to pay any license fees or subscriptions to use Q-SYS UCI Viewer. You can download and install it for free from the QSC website.
As you can see, Q-SYS UCI Viewer is a powerful and convenient application that can enhance your Q-SYS system experience. Now, let's see how to download, install, and use it.
Downloading Q-SYS UCI Viewer
The first step to use Q-SYS UCI Viewer is to download it from the QSC website. Here are the steps to follow:
Go to the and click on the Products tab.
Select Q-SYS Ecosystem from the drop-down menu and click on Software & Firmware.
Scroll down to the Q-SYS Designer Software section and click on Download Software.
You will be redirected to a login page where you need to enter your QSC account credentials. If you don't have an account, you can create one for free by clicking on Register.
After logging in, you will see a list of available software versions for Q-SYS Designer and Q-SYS UCI Viewer. Choose the version that matches your Q-SYS Designer software version and click on Download.
You will be asked to accept the terms and conditions before downloading the software. Click on Accept and Download.
The software will be downloaded as a ZIP file to your PC. You can save it to your preferred location or open it directly.
Note: It is important to download and install the same version of Q-SYS UCI Viewer as your Q-SYS Designer software version. Otherwise, you might encounter compatibility issues or errors when running UCIs. You can check your Q-SYS Designer software version by opening it and clicking on Help > About.
Installing Q-SYS UCI Viewer
After downloading the software, you need to install it on your PC. Here are the steps to follow:
Extract the ZIP file that contains the Q-SYS UCI Viewer installer. You can use any file extraction tool such as WinZip or 7-Zip.
Double-click on the installer file (QSYS_UCI_Viewer_Setup.exe) and follow the instructions on the screen.
You will be asked to choose a destination folder for the installation. You can use the default folder or browse for another one.
You will also be asked to create a shortcut for Q-SYS UCI Viewer on your desktop and enable auto start for Q-SYS UCI Viewer when Windows starts. You can check or uncheck these options according to your preference.
Click on Install and wait for the installation process to complete.
Click on Finish and close the installer window.
Congratulations! You have successfully installed Q-SYS UCI Viewer on your PC. Now, let's see how to use it.
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Using Q-SYS UCI Viewer
To use Q-SYS UCI Viewer, you need to connect your PC to the same local area network as your Q-SYS Core processor, which is the device that runs your Q-SYS system. You can use an Ethernet cable or a wireless connection, depending on your network configuration. Make sure that your PC and your Core processor have valid IP addresses and are on the same subnet.
Launching Q-SYS UCI Viewer
To launch Q-SYS UCI Viewer, you can either double-click on the shortcut icon on your desktop or go to Start > All Programs > QSC > QSYS UCI Viewer > QSYS UCI Viewer. You will see a window like this:
The first thing you need to do is select the UCI Viewer type from the drop-down menu at the top left corner of the window. There are two types of UCI Viewers: Standard and Emulation.
Standard UCI Viewer
The Standard UCI Viewer allows you to discover and run UCIs that are available on the Q-LAN network, which is the audio network protocol used by Q-SYS systems. This is the default option when you launch Q-SYS UCI Viewer. To use this option, you need to make sure that your PC is connected to the same network as your Core processor and that your Core processor is online and running a design that contains UCIs. To discover the available UCIs, you need to click on the Refresh button at the top right corner of the window. You will see a list of UCIs that are published by the Core processor, along with their names, descriptions, and IP addresses. You can sort the list by clicking on the column headers or use the search box to filter the list by keywords. To run a UCI, you need to double-click on it or select it and click on the Run button at the bottom of the window. The UCI will open in a new window or tab, depending on your settings. You can then interact with the UCI using your mouse or touchscreen.
Emulation UCI Viewer
The Emulation UCI Viewer allows you to run UCIs that are stored locally on your PC, without requiring a connection to a Core processor or a Q-LAN network. This is useful for testing or demonstrating UCIs without affecting the live system. To use this option, you need to have Q-SYS Designer software installed on your PC and have access to the Q-SYS design files that contain the UCIs you want to run. To switch to Emulation UCI Viewer, you need to select it from the drop-down menu at the top left corner of the window. You will see a window like this:
To run a UCI in emulation mode, you need to click on the Browse button at the top right corner of the window and navigate to the folder where your Q-SYS design files are stored. You will see a list of design files that contain UCIs, along with their names and sizes. You can sort the list by clicking on the column headers or use the search box to filter the list by keywords. To run a UCI, you need to double-click on it or select it and click on the Run button at the bottom of the window. The UCI will open in a new window or tab, depending on your settings. You can then interact with the UCI using your mouse or touchscreen.
Interacting with UCIs
Once you have opened a UCI in either Standard or Emulation mode, you can interact with it as if it were running on a Q-SYS touchscreen controller or another device type. You can use your mouse or touchscreen to press buttons, move faders, adjust settings, view meters, control cameras, lighting, projectors, and more. The UCI will respond to your inputs and reflect the status of your Q-SYS system in real time.
You can also resize the UCI window or tab as needed by dragging its edges or corners. You can also maximize or minimize it using the buttons at the top right corner of the window or tab. You can switch between multiple UCIs by clicking on their tabs or windows.
Using bookmarks, favorites, and history
Q-SYS UCI Viewer also provides some features that can help you access your UCIs faster and easier. These are bookmarks, favorites, and history.
Bookmarks
Bookmarks allow you to save UCIs that you frequently use or want to access later. To bookmark a UCI, you need to click on the star icon at the top right corner of the UCI window or tab. You will see a pop-up window where you can enter a name and a description for the bookmark. You can also choose a color and an icon for the bookmark. Click on Save to create the bookmark.
To view your bookmarks, you need to click on the Bookmarks button at the top left corner of the Q-SYS UCI Viewer window. You will see a list of your bookmarks, along with their names, descriptions, colors, and icons. You can sort the list by clicking on the column headers or use the search box to filter the list by keywords. To run a bookmarked UCI, you need to double-click on it or select it and click on the Run button at the bottom of the window. The UCI will open in a new window or tab, depending on your settings.
To edit or delete a bookmark, you need to right-click on it and select Edit or Delete from the context menu. You can also drag and drop bookmarks to reorder them in the list.
Favorites
Favorites allow you to mark UCIs that you like or want to access quickly. To mark a UCI as a favorite, you need to click on the heart icon at the top right corner of the UCI window or tab. The icon will turn red to indicate that the UCI is a favorite.
To view your favorites, you need to click on the Favorites button at the top left corner of the Q-SYS UCI Viewer window. You will see a list of your favorites, along with their names and IP addresses. You can sort the list by clicking on the column headers or use the search box to filter the list by keywords. To run a favorite UCI, you need to double-click on it or select it and click on the Run button at the bottom of the window. The UCI will open in a new window or tab, depending on your settings.
To remove a UCI from your favorites, you need to click on the heart icon again at the top right corner of the UCI window or tab. The icon will turn gray to indicate that the UCI is no longer a favorite.
History
History allows you to view and access UCIs that you have recently run or viewed. To view your history, you need to click on the History button at the top left corner of the Q-SYS UCI Viewer window. You will see a list of your history, along with their names, IP addresses, and dates. You can sort the list by clicking on the column headers or use the search box to filter the list by keywords. To run a history UCI, you need to double-click on it or select it and click on the Run button at the bottom of the window. The UCI will open in a new window or tab, depending on your settings.
To clear your history, you need to click on the Clear button at the bottom of the window. You will be asked to confirm your action. Click on Yes to clear your history or No to cancel.
Remote Access with Q-SYS UCI Viewer
Q-SYS UCI Viewer also allows you to access UCIs from a remote location, such as your home or office, without being physically connected to the Q-LAN network. This can be useful for monitoring or controlling your Q-SYS system from anywhere in the world. To use this feature, you need to use either VPN or port forwarding to establish a secure connection between your PC and the Core processor.
VPN
VPN stands for Virtual Private Network, which is a technology that creates a secure and encrypted tunnel between two devices over the internet. By using VPN, you can access the Q-LAN network as if you were connected locally, and run UCIs using the Standard UCI Viewer mode. To use VPN, you need to have a VPN client software installed on your PC and a VPN server software installed on the Core processor or another device on the Q-LAN network. You also need to have the VPN credentials and settings provided by your network administrator or IT department.
To connect to VPN, you need to launch the VPN client software on your PC and enter the VPN credentials and settings. You will then be connected to the Q-LAN network and assigned an IP address from the same subnet as the Core processor. You can then launch Q-SYS UCI Viewer and use it as normal.
Port Forwarding
Port forwarding is a technique that allows you to access a specific device or service on a network from a different network by forwarding a port number from one IP address to another. By using port forwarding, you can access UCIs from a remote location without using VPN, but you need to know the IP address and port number of the Core processor that publishes the UCIs. You also need to have access to the router or firewall that controls the Q-LAN network and configure it to allow port forwarding.
To use port forwarding, you need to log in to the router or firewall that controls the Q-LAN network and create a rule that forwards a port number from its public IP address to the private IP address and port number of the Core processor. For example, if the public IP address of the router is 203.0.113.1 and the private IP address and port number of the Core processor are 192.168.1.100 and 80, respectively, you can create a rule that forwards port 8080 from 203.0.113.1 to 192.168.1.100:80. This means that any request sent to 203.0.113.1:8080 will be redirected to 192.168.1.100:80.
To connect to port forwarding, you need to launch Q-SYS UCI Viewer and select Emulation UCI Viewer mode from the drop-down menu at the top left corner of the window. You then need to click on the Settings button at the top right corner of the window. You will see a window like this:
You need to enter the public IP address and port number of the router or firewall that forwards the port to the Core processor. For example, if the router's public IP address is 203.0.113.1 and the port number is 8080, you need to enter 203.0.113.1:8080 in the IP Address field. You can also enter a name and a description for the remote Core processor in the Name and Description fields. Click on Save to apply the settings.
You will then see a list of UCIs that are published by the remote Core processor, along with their names and descriptions. You can sort the list by clicking on the column headers or use the search box to filter the list by keywords. To run a UCI, you need to double-click on it or select it and click on the Run button at the bottom of the window. The UCI will open in a new window or tab, depending on your settings.
Troubleshooting Q-SYS UCI Viewer
Q-SYS UCI Viewer is designed to be easy and reliable to use, but sometimes you might encounter some issues or errors when using it. Here are some common problems and solutions for Q-SYS UCI Viewer:
Problem
Solution
Q-SYS UCI Viewer cannot discover any UCIs on the Q-LAN network.
Make sure that your PC and your Core processor are connected to the same network and have valid IP addresses and subnet masks. Make sure that your Core processor is online and running a design that contains UCIs. Make sure that your firewall or antivirus software is not blocking Q-SYS UCI Viewer from accessing the network. Click on the Refresh button to scan for available UCIs.
Q-SYS UCI Viewer cannot run a UCI from emulation mode.
Make sure that you have Q-SYS Designer software installed on your PC and have access to the Q-SYS design files that contain the UCIs you want to run. Make sure that you have selected Emulation UCI Viewer mode from the drop-down menu at the top left corner of the window. Make sure that you have entered the correct IP address and port number of the remote Core processor in the Settings window.
Q-SYS UCI Viewer cannot connect to VPN or port forwarding.
Make sure that you have a VPN client software installed on your PC and a VPN server software installed on the Core processor or another device on the Q-LAN network. Make sure that you have entered the correct VPN credentials and settings in your VPN client software. Make sure that you have access to the router or firewall that controls the Q-LAN network and have configured it to allow VPN or port forwarding. Make sure that you have entered the correct IP address and port number of the router or firewall that forwards the port to the Core processor in the Settings window.
Q-SYS UCI Viewer cannot interact with a UCI or shows an error message.
Make sure that the UCI is compatible with your Q-SYS Designer software and Q-SYS UCI Viewer versions. Make sure that the UCI is not locked or protected by a PIN code, password, or user permission. Make sure that the UCI is not corrupted or missing any components. Contact the system designer or QSC support for further assistance.
If you have any other questions or issues with Q-SYS UCI Viewer, you can refer to the Q-SYS UCI Viewer User Manual, which is available on the QSC website. You can also contact QSC support by phone, email, or online chat. QSC support is available 24/7 and can provide you with technical assistance and troubleshooting tips.
Conclusion
Q-SYS UCI Viewer is a software application that allows you to control and monitor your Q-SYS systems from your Windows PC. It is easy to use, flexible, compatible, secure, and free. You can download, install, and use it with any Q-SYS Designer software version and any device type or viewer that supports UCIs. You can also access UCIs from a remote location using VPN or port forwarding. Q-SYS UCI Viewer is a powerful and convenient tool that can enhance your Q-SYS system experience.
If you are interested in trying out Q-SYS UCI Viewer for yourself, you can download it from the QSC website and follow the steps in this article to install and use it. You will be amazed by how much you can do with Q-SYS UCI Viewer and how easy it is to use. You will also be able to control and monitor your Q-SYS system from anywhere in the world.
Q-SYS UCI Viewer is one of the many features and benefits of the Q-SYS Ecosystem, which is a complete audiovisual platform that offers scalable, flexible, and reliable solutions for any application. If you want to learn more about the Q-SYS Ecosystem and how it can help you achieve your audiovisual goals, you can visit the QSC website or contact a QSC representative today.
FAQs
Here are some frequently asked questions and answers about Q-SYS UCI Viewer:
What is the difference between Q-SYS UCI Viewer and Q-SYS Control?
Q-SYS UCI Viewer is a stand-alone application that allows you to run UCIs on your Windows PC. Q-SYS Control is a feature of Q-SYS Designer software that allows you to create and configure UCIs using drag-and-drop widgets. You need both Q-SYS Designer software and Q-SYS UCI Viewer to design and run UCIs.
Can I use Q-SYS UCI Viewer on other operating systems besides Windows?
No, Q-SYS UCI Viewer is only available for Windows PCs. However, you can use other device types or viewers that support UCIs, such as Q-SYS touchscreen controllers, iOS devices, or web browsers.
Can I use Q-SYS UCI Viewer without an internet connection?
Yes, you can use Q-SYS UCI Viewer without an internet connection if you are connected to the same local area network as your Core processor or if you are running UCIs in emulation mode. However, you need an internet connection to download and install Q-SYS UCI Viewer from the QSC website.
Can I customize the appearance of Q-SYS UCI Viewer?
Yes, you can customize some aspects of Q-SYS UCI Viewer, such as the window size, tab style, background color, font size, and language. You can access these settings by clicking on the Settings button at the top right corner of the Q-SYS UCI Viewer window.
Can I share UCIs with other users using Q-SYS UCI Viewer?
Yes, you can share UCIs with other users who have access to the same network as your Core processor or who have VPN or port forwarding enabled. You can also share UCIs by sending them the Q-SYS design files that contain them or by publishing them on a web server. 44f88ac181
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